All orders at Greenerprinter require proof approval before we begin production. We offer soft proofs, mock-up proofs, color proofs, and prototypes depending on your product and needs.
While our prepress team performs technical checks, the final review for content, spelling, and layout is the responsibility of the customer. Please review your proofs carefully; your approval is the final confirmation that the project is ready to print exactly as shown.
We provide two types of soft proofs depending on your product.
Available for select products such as cards & postcards, multi-page (saddle-stitched, perfect bound, Wire-O), and hang tags. Your proof is generated immediately and available online for instant review.
For products not yet supported by our automated system, our prepress team manually reviews your files. Within 3 to 4 business hours, you'll receive a proof email.
You will receive up to 2 free soft proofs per order. Each additional proof costs $15 and will be billed to the card on file.
For a fee, we will send you a printed mock-up shipped within 1 to 2 business days plus the shipping speed you select. Mock-up proofs are primarily used to confirm artwork placement and paper selection.
A color proof is a flat sheet designed strictly to show color precision.
A prototype is a fully finished, one-off sample of your project including all final production details and color accuracy.
Please add "prototype desired" to your project details when requesting a quote. Pricing is dependent on project complexity.
While we strive for 100% accuracy, please note the following technical considerations for prototypes.
If your project requires embossing, debossing, or a custom steel-rule die for cutting, the prototype will require the purchase of these dies upfront.
For prototypes without a steel-rule die, we use the Intec system. This process may not perfectly mimic the crispness or accuracy of a final production steel-cut die.
Heavyweight cover stocks may result in slightly lower-quality scores on a prototype compared to a full production run. Custom stocks require a special paper purchase, which will increase cost and turnaround time.
Aqueous (AQ) coating requires an offset machine setup. If you choose to omit AQ coating from your prototype to save on costs, please indicate this in your order notes.
Enter your name on the approval page. If approved before 4:00 pm PST, turnaround begins the next business day.
Select this if you have a typo or error and need to upload corrected art.
Select this if you need to adjust your design or project specs.
Need a mock-up, a color proof, or a full prototype? Tell us about your project and we'll recommend the right proof and quote it for you.
We recently experienced a security incident affecting some of our systems, including our online ordering platform. We’ve rebuilt on new infrastructure, and as part of that fresh start, customer accounts did not carry over.
If you had an account with us before August 9th 2026, you’ll need to create a new one. It takes about a minute, and we’re sorry for the hassle.
Will my order history and reorders be available?
No. Along with accounts, order history, saved reorders, and saved files did not carry over to the new site. The first time you order with us again, you’ll place it as a new order, uploading your artwork fresh. After that first order, one-click reordering works as before from your new account.
If you have an open order with us, our team is contacting affected customers directly. You can also reach us at (800) 655-5833 or support@greenerprinter.com.
One security note: if you used your old Greenerprinter password on any other website, we recommend changing it there.