Greenerprinter is committed to protecting your privacy. This policy explains what information we collect when you use our website and order printing, how we use it, and the choices you have. By using our site and placing an order, you agree to the practices described here.
We collect information you provide directly to us when you create an account, request a quote, place an order, upload artwork, sign up for our newsletter, or contact our team. This may include your name, company, email address, phone number, shipping and billing addresses, the print files you upload, and account login details.
We also collect limited information automatically as you use the site, such as your browser and device type, pages visited, and similar usage data, primarily to keep the site secure and working well.
We use the information we collect to:
Your order is submitted and retrieved with a secure connection to our server and remains secure at all times. We use a trusted SSL certificate to authenticate and encrypt the information you share with us. While no method of transmission over the internet is completely secure, we take reasonable measures to protect your data.
If you subscribe to Greenerprinter text notifications, you agree to receive recurring automated marketing and informational text messages at the phone number provided. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for assistance. Mobile information will not be shared, sold or purchased with third parties or affiliates for marketing or promotional purposes.
You can review and update your account details and saved addresses any time you are signed in. You can unsubscribe from marketing email using the link in any message, and opt out of text messages by replying STOP. To request access to or deletion of your personal information, contact us using the details below.
Our site is intended for businesses and individuals age 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the site after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy or how we handle your information, reach us at support@greenerprinter.com or 1-800-655-5833, or write to Greenerprinter, 1003 Canal Blvd, Richmond, CA 94804.
Our team is happy to help, Monday to Friday. Reach out and we'll get back to you within one business day.
We recently experienced a security incident affecting some of our systems, including our online ordering platform. We’ve rebuilt on new infrastructure, and as part of that fresh start, customer accounts did not carry over.
If you had an account with us before August 9th 2026, you’ll need to create a new one. It takes about a minute, and we’re sorry for the hassle.
Will my order history and reorders be available?
No. Along with accounts, order history, saved reorders, and saved files did not carry over to the new site. The first time you order with us again, you’ll place it as a new order, uploading your artwork fresh. After that first order, one-click reordering works as before from your new account.
If you have an open order with us, our team is contacting affected customers directly. You can also reach us at (800) 655-5833 or support@greenerprinter.com.
One security note: if you used your old Greenerprinter password on any other website, we recommend changing it there.